Shipping policy

Shipping Policy – Lindevea.com

MB Y.S. Global Ventures

Effective Date: 28 January 2026

This Shipping Policy applies to all orders placed on Lindevea.com, operated by MB Y.S. Global Ventures. By placing an order, you agree to the terms outlined below.

Delivery of Goods

Shipping Address and Customer Responsibility

Orders are shipped to the address provided at checkout.
Please ensure all delivery details are accurate. Lindevea is not responsible for delays or losses caused by incorrect or incomplete addresses.

Order Processing

Orders are processed within 1–2 business days after payment is received.
Once your order has been shipped, you will receive a confirmation email with tracking details.

Estimated Delivery Times

Delivery times may vary depending on destination and local courier services.

• Europe: 2–5 business days
• Asia: 4–7 business days
• Middle East and North Africa: 5–10 business days
• Other Regions: 7–15 business days

These timeframes are estimates and may be affected by customs procedures, weather, or peak periods.

Tracking and Customs

All shipments include tracking.
International orders may be subject to customs inspections according to local regulations.

Customs Duties and Taxes

International orders may incur customs duties, VAT, or import taxes.
These charges are not included in the product or shipping price and are the responsibility of the customer.

Packaging and Handling

All products are securely packaged to protect them during transit and preserve product quality.
Minor cosmetic damage to outer packaging caused during shipping does not qualify for refunds or replacements.

Shipment Issues and Claims

• Missing or incorrect items must be reported within 30 days of delivery.
• Clear photos or videos may be required to process claims.
• Undelivered or returned parcels due to failed delivery attempts or non-collection are not eligible for compensation.

Damaged Items

If an item arrives damaged, please contact us within 30 days of delivery with photo evidence.
Refunds or replacements are issued after review and approval.

Policy Updates

Lindevea reserves the right to update this Shipping Policy at any time.
Changes will be published on Lindevea.com and apply immediately upon posting.

Contact

If you have questions about shipping or your order, contact us at:

Email: lindevea@gmail.com
Phone / WhatsApp: +370 634 39257