Privacy policy
Privacy Policy for Lindevea.com
(MB Y.S. Global Ventures)
Effective Date: 28 January 2025
This Privacy Policy (“Policy”) explains how MB Y.S. Global Ventures, operating the online store Lindevea.com (“we”, “us”, or the “Seller”), collects, uses, shares, and protects Personal Information when individuals (“Customers”) access or use our website (the “Website”). By using the Website, you agree to the practices described in this Policy.
If you have any questions, please contact lindevea@gmail.com.
MB Y.S. Global Ventures is committed to safeguarding Personal Information in compliance with applicable data protection and privacy laws.
1. Definitions
1.1 Website
The e-commerce platform operated under Lindevea.com where Customers browse and purchase skincare products.
1.2 Goods
Skincare and beauty products offered for sale on the Website.
1.3 Order
A purchase request submitted by a Customer through the Website.
1.4 Delivery
The shipment and fulfilment of Goods ordered via the Website.
1.5 Customer
A natural person aged 18 or older who places Orders or provides Personal Information through the Website.
1.6 Recipient
The person designated to receive the Goods, which may be the Customer or a third party.
1.7 Seller
MB Y.S. Global Ventures, operator and data controller of Lindevea.com.
1.8 Personal Information
Any information that identifies or can reasonably be linked to an identifiable individual.
2. Personal Information We Collect
We collect Personal Information to operate the Website, process Orders, and improve our services.
Contact Information
Name, email address, phone number, billing and shipping address.
Purpose: order processing, delivery, customer support, service communication.
Source: provided directly by the Customer.
Device and Technical Data
IP address, browser type, device identifiers, time zone, language preferences, pages viewed.
Purpose: security, analytics, website performance.
Source: cookies and similar technologies.
Payment Information
Payment method and transaction identifiers processed securely by third party payment providers
Note: full card details are not stored by us
Communications
Emails, chat messages, and support requests
Purpose: customer service and issue resolution
Shopping Activity
Products viewed or purchased, cart activity
Purpose: order fulfilment, recommendations, and store improvement
Cookies and Tracking Technologies
Used for functionality, analytics, and marketing preferences
Control: via browser settings and cookie banner where applicable
3. How We Collect Information
• Directly from you during checkout, account creation, or contact.
• Automatically through cookies and analytics tools.
• From trusted third parties such as payment processors, shipping partners, and analytics providers.
4. How We Use Personal Information
We process Personal Information to:
• Fulfil orders and manage customer accounts.
• Communicate order updates and respond to inquiries.
• Improve website functionality and user experience.
• Prevent fraud and ensure security.
• Send marketing communications where permitted or with consent.
• Comply with legal and regulatory obligations.
5. Sharing Personal Information
We may share Personal Information with:
• Service providers such as payment processors, shipping partners, hosting and analytics providers.
• Marketing partners only where consent is given or permitted by law.
• Legal authorities when required by law or to protect legal rights.
We do not sell Personal Information.
6. International Data Transfers
Where data is transferred outside the EEA or UK, appropriate safeguards such as Standard Contractual Clauses are applied.
7. Data Retention
We retain Personal Information only as long as necessary:
• Order and invoicing data up to 10 years or as required by law.
• Customer communications up to 3 years.
• Marketing data until consent is withdrawn.
• Cookies according to the lifespan disclosed in cookie settings.
8. Your Privacy Choices and Rights
You have the right to:
• Access, correct, or delete your data.
• Object to or restrict processing.
• Withdraw marketing consent.
• Request data portability.
To exercise your rights, contact lindevea@gmail.com.
We may request verification to protect your data.
9. Children
Lindevea.com is not intended for individuals under 18. If a minor’s data has been provided, please contact us for prompt deletion.
10. Security
We use industry standard technical and organizational measures to protect Personal Information. While no system is completely secure, we continuously improve our safeguards.
11. Cookies and Tracking
We use necessary, functional, analytics, and marketing cookies. Full details are available via our cookie banner or browser controls.
12. Third Party Links
Our Website may contain links to third party websites. We are not responsible for their privacy practices.
13. Controller and Contact
Data Controller: MB Y.S. Global Ventures (Lindevea.com)
Email: lindevea@gmail.com
Phone and WhatsApp: +370 634 39257
14. Complaints
If you believe your data rights have been violated, you may contact your local data protection authority. In Lithuania, this is the State Data Protection Inspectorate (VDAI). We encourage you to contact us first so we can resolve concerns promptly.
15. Changes to This Policy
We may update this Policy from time to time. The Effective Date indicates the latest version. Material changes will be communicated via the Website or email where appropriate.